United States

Launched in 2007 with a mission of making customer service easy for organizations, Zendesk offers products involving real-time messaging, voice chat, and data analytics. All of this was built as a monolithic Rails app, using MySQL database and...

The company behind the popular open source Grafana project, Grafana Labs offers customers a hosted metrics platform called Grafana Cloud, which incorporates Metrictank, a Graphite-compatible metrics service, and Cortex, the CNCF sandbox project for multitenant, horizontally...

Since its launch in 2013, Slack has grown into an essential collaboration tool for more than 10 million weekly active users all over the world, at organizations ranging from startups to some of the biggest Fortune...

A company that offers software for inbound marketing, sales, and customer success software, HubSpot has seen enormous growth since it was founded by two MIT grad students in 2006. It went public eight years later, and today serves...

AlphaSense had already been named one of the fastest growing companies Inc. when it made Fortune’s Top 50 AI Startups list in 2017. “From this point, we realized that we needed to be prepared for exponential...

For Jeff Brewer, the value of moving to cloud native is seen over and over again when Intuit developers receive feedback from their customers minutes after they’ve written the code. “Those are the wow moments,” says...

The White House launched an IT modernization effort in 2017, and in addition to improving cybersecurity and shifting to the public cloud and a consolidated IT model, “the federal government is looking to provide a better experience to...

Founded by Michael Bloomberg in 1981, Bloomberg L.P. lives at the nexus of finance, technology, and media. With its Terminal, the company runs one of the largest private networks in the world. Every day it deals...

In 2015, it took T-Mobile seven months to get new code to production. That certainly wasn’t the speed of delivery that the third-largest wireless carrier in the U.S. needed to keep up with its business goals,...

The leader in customer relationship management software, Salesforce supports more than 150,000 organizations with its customer success platform and other products. On the technology side, “the big thing we’re trying to establish is a unified interoperability...