This is one of those “good problems” to have! Operationalizing a significant number of clusters across various cloud providers and guaranteeing a highly secure environment comes with its challenges. In this talk, we will look at various challenges that the platform team encountered in their journey, and the approaches that were taken to solve those challenges. We will talk about a variety of topics starting from how the customer onboarding experience was designed, to how the team handles versioning issues. We will also touch upon how various CNCF technologies were leveraged to solve some of these challenges and how GitOps played a major role throughout the entire process. Finally we will cover all of our lessons learned throughout the process.