United Kingdom

With users in 25 different countries, the telecommunications giant Vodafone launched a new digital strategy in 2016 with the goal of creating the #1 customer experience in each of those markets. Historically, the telecom industry in...

When it was founded in 2000, uSwitch helped consumers in the U.K. compare prices for their utilities. The company eventually expanded to include comparison and switching tools for a wide range of verticals, including broadband service,...

When it was founded in 2000, Ocado was an online-only grocery retailer in the U.K. In the years since, it has expanded from delivering produce to families to providing technology to other grocery retailers. The company...

In 2015, Pearson was already serving 75 million learners as the world’s largest education company, offering curriculum and assessment tools for Pre-K through college and beyond. Understanding that innovating the digital education experience was the key...